Survey

About You:

Is this purchase your first new boat?*
Did you consider any other brands in your shopping process?*
Type what brands if answer “Yes”
When did you decide this was the right boat for you?*
Where did you first see this boat?*
Type explanation of “Other”
What was the deciding factor for choosing our brand?*
Type detail if answered “Features”
How many people will you normally have on your boat?*
How will you use your new boat most of the time?*
Type description if answered “Other”
How many times per month do you plan to use your new boat?*
What water type is your primary usage?*
Do you currently own another boat?*
If “Yes” type of boat(s) owned

How was your overall sales experience with your dealer?*

Rate:
How likely are you to refer your selling dealer?*

Rate:
How satisfied were you with the overall model selection/inventory at your selling dealer?*

Rate:
How satisfied were you with the overall professionalism of your dealer?*

Rate:
How satisfied were you with the overall cleanliness of the dealership?*

Rate:
How well do you think the dealer explained the documents and information you signed?*

Rate:
How satisfied were you with the time it took to complete your purchase?*

Rate:
How likely are you to have your new boat serviced with your selling dealer?*

Rate:
How satisfied were you with the dealer’s final delivery process?*

Rate:
Did the dealer provide an explanation of features and benefits with a demo how to use them?*
Did the dealer provide you with a thorough tour of their dealership.*
Did the dealer introduce you to their Parts Manager?*
Did the dealer introduce you to their Service Manager?*
Did the dealer answer all your questions regarding your new boat?*
Was the dealer knowledgeable about your boat?*
Were you offered a sea trial?*
Were you offered an on-water delivery?*
Did the dealer thoroughly explain the warranty?*
Did the dealer explain the 90-day free Sea Tow trial?*
Have you received a follow-up or thank you from the selling dealer since your purchase?*

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